Ford says that owners of the new, all-electric Mustang Mach-E won’t need to experience the fear of missing out, thanks to over-the-air updates continuously improving the SUV over the vehicle’s life without leaving home. And unlike some other cars that require owners to wait while a software update takes place, Ford has developed a way to allow secure updates to download in the background, and in some cases, can be completed in under two minutes.
“The beauty of the Mustang Mach-E is that what our customers experience on day one is just the beginning – it will evolve to add even more features and capabilities over time,” said John Vangelov, connected services manager, Ford Motor Company. “Our clever over-the-air updates also minimize downtime through incredibly fast activation and ensure your Mustang Mach-E is always getting better, even when you’re asleep.”
Ford says these improvements well beyond SYNC updates. Nearly all Mach-E computer modules can be updated wirelessly, meaning the company can deliver performance enhancements and entirely new features that might not exist when customers first take delivery of their vehicles.
Some installations will be virtually invisible to customers, who can select a regular time – such as the middle of the night – for updates while their Mach-E is parked. Many updates will be completed almost instantly after a customer starts their vehicle, while in-vehicle alerts will tell them what improvements have been installed.
Many can be completed in under two minutes, and more complex updates that might require the vehicle to be parked for longer can be scheduled to take place when customers find it most convenient.
Ford expects to deliver its first updates within six months after the first Mustang Mach-E vehicles are with customers. Owners will receive notifications detailing the software updates when they are available, which can then be applied using either Wi-Fi or cellular connections, depending on the update.